Privacy Policy

Introduction

Welcome to https://lafayette-biofeedback-therapy.denvermentalhealthcare.com (referred to as “Lafayette Biofeedback Therapy,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://lafayette-biofeedback-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us and made available for download.
Online services offered through our platform.
All interactions between users and our digital properties, whether via web browsing, downloads, subscriptions, or user accounts.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and use, and we encourage you to review them before engaging with such external resources.

Processing Activities

This policy outlines our practices when:

You access and utilize our applications and online services as an authorized user.
You visit our websites linked to this Privacy Policy.
You interact with us through various communication channels, including email, phone calls, or text messages.

Personal Data Collection

We collect several types of personal information from users, which can include:

Account Information: Details associated with your user account, such as login credentials and profile settings.
Payment Information: Billing details required for subscription services or online purchases.
Financial Information: Transaction records related to payments made through our platform.
Purchase Information: Data about products or services you’ve acquired from us.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
Location Data: Geographic coordinates if you choose to share your location while using our apps or services.
Feedback: Comments, reviews, and responses provided by users regarding our products and services.
Social Media Information: Data from social media platforms when users connect their accounts to interact with us on those platforms.
Product Information: Details about the products you browse, view, or purchase on our e-commerce platform.

We gather this data through various methods: user input forms, account setup processes, online interactions, analytics tools, and third-party partners who assist in providing services.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and provide essential functionality. Our use of cookies includes:

Strictly Necessary Cookies: These ensure basic functions like logging in, navigating the website, and remembering user preferences.
Preference Cookies: Customizing your settings for a more personalized experience.
Analytics Cookies: Tracking aggregate data to improve our services and understand user behavior on our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the data is no longer needed, we securely delete or anonymize it from our systems. Our retention periods may vary depending on the type of data and the legal requirements in your jurisdiction.

Security Measures

Lafayette Biofeedback Therapy implements robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy and security standards.
Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the details provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your location, you may be entitled to specific rights regarding your personal data, including:

Access: Request access to the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete personal data we possess.
Erasure (Right to Be Forgotten): Ask for the deletion of your personal data when there is no valid reason for its continued processing.
Restriction: Limit our use of your personal data under certain circumstances.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to the processing of your personal data where we rely on legitimate interests.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided in the “Contact” section below. We will respond to your requests promptly and in line with applicable law.

Changes to Policy

Lafayette Biofeedback Therapy reserves the right to update this privacy policy at any time. Any changes made will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about your data protection rights, please contact us:

Email: [email protected]
Address: Lafayette Biofeedback Therapy, [Address], [City, State, ZIP Code]

We value your trust in our commitment to protecting your privacy. By using our website and services, you consent to the collection, use, and disclosure of personal data as outlined in this Privacy Policy.